MAD ROBOT HAS A STRICT RETURN POLICY.
Mad Robot will refund most items within 14 days of purchase. Products must meet these requirements:
Items cannot be damaged, soiled, washed, altered, or worn, and all labels and tags must be attached. Other return exceptions are as follows:
- Sale items are considered final sales — we will not accept returns or exchanges.
- Products marked “final sale” cannot be returned or exchanged.
- Items purchased with a discount code or during a site-wide sale are not considered final sales unless otherwise stated. These items will follow the same
return policy as any full-priced items. - Special collections or designer collaborations may be subject to a return policy but will differ from our standard return policy.
**Mad Robot doesn’t offer price adjustments for previous purchases from its website
**The customer is responsible for all shipping charges for returns or exchanges
At our discretion, we reserve the right to designate any other items as non-returnable. This will be noted on each item detail page
To request a return or exchange of your product, please email thebadrobotclub@gmail.com.